QBIC JET SKI TERMS AND CONDITIONS

Paying for Your Phuket Jet Ski Tour

PayPal: You can pay for your Phuket jet ski tour using PayPal or a credit card. To ensure a smooth transaction, please ensure that the funds are cleared and visible in our account before the day of the tour.

Bank Transfer: If you prefer to pay by bank transfer, you can transfer the funds directly to our bank account. However, please make sure that the funds are cleared in our account by the time of the tour. For international bank transfers, it may take up to five working days, and you are responsible for any associated bank charges. We recommend using Wise.com for international payments, as it guarantees quick and efficient foreign transactions.

Hotel Meet: Already in Phuket and wish to book a tour? We offer a convenient hotel meet service in Patong, Karon, and Kata. Please note: We need at least 24 hours’ notice to arrange hotel meets. Full payment is required upon arrival, and our standard cancellation terms apply to all hotel meets in the Phuket area.

Jet Ski Tour Deposit: We ask for a small deposit to secure your tour. We ask you to pay a minimum of 1000 baht — the balance can be settled on the day of the tour. Please note that failure to show up for the tour will result in the forfeiture of the payment, and we will request the full booking amount.

Our tours are pre-booked and prepaid, so no refunds will be provided.

Additional Pick-up Payment: Pick-up charges apply to some areas; please check our official Phuket jet ski tour itinerary for details. You can either pay this charge in advance or give the money to your driver on the day.

Cancellation Policy

If you need to cancel your tour, please contact us as soon as possible.

The following terms apply to jet ski tour cancelations:

  • Seven days’ notice — a full refund.
  • Within seven days — a 80 percent refund.
  • Within two days — a 20 percent refund.
  • On the day of the tour — no refund will be given.

Please be aware that deposits to secure places on certain tours, such as those for jet skis, are non-refundable; please check before booking.

In case of cancellation due to sickness, we may consider changing the tour date with a small charge to cover the driver’s expenses.

Refunds will be processed through your chosen method of payment, with credit card refunds taking up to 30 days.

Refunds to PayPal accounts will be minus PayPal fees. This is due to PayPal’s refund policies.

Cancellations By Us

If there are adverse weather conditions or unforeseen circumstances beyond our control that require the cancelation of your tour, we’ll let you know as soon as possible. You will be offered a full refund or the option to reschedule for an alternative day.

Office Hours

Our office is open from 8am to 9pm. You can book tours online 24/7, however. For next-day bookings, please reserve before 9 pm. And if you’re booking after this time, kindly contact us to confirm availability.